Unable to create time filter for a policy.

Products

• DX OI SaaS

Issue/Introduction

Attempting to create Policy in DX OI.

I need to apply a policy to trigger when a critical alarm is in a specific alarm queue for >= 1 hour.

Create time filter is not available for use when selecting a pre-defined alarm queue. But it is for all alarms.

Please advise

 

Environment

Release : SAAS

Component : CA DOI NOTIFICATIONS

Resolution

DE526540 was created for an enhancement to create time filters for any specific queues in a policy. A work around was found by creating a time filter under alarms. Policies will recognize  the time filter then.