The Blue Coat categorization provider returns unlicensed; unavailable
This is seen;
- when testing a URL category (Configuration > Content Filtering > General > Diagnostics)
- reviewing the categories in access log entries
The administrator has confirmed the following;
- the categorization database is updated and the status is Ready (https://proxysg:8082/ContentFilter/Status)
- other database type results return successfully, such as the local database categorization
- Blue Coat categories show in the Visual Policy Manager and under https://proxysg:8082/ContentFilter/Categorization
- the appliance base license is valid