Uninstalling old version of Windows Proxy. Installing new version of Windows Proxy for PAM upgrade
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Uninstalling old version of Windows Proxy. Installing new version of Windows Proxy for PAM upgrade

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Article ID: 232880

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Updated On:

Products

CA Privileged Access Manager (PAM)

Issue/Introduction

Do I need to install a new version of Windows Proxy with upgrade of PAM?

Environment

Release : 4.0 and 4.0.1

Component : PAM

Cause

Check last proxy version that match the PAM appliance, below is a sample with 4.0.x version

Resolution

Yes.  If using Windows Proxy, you will need to upgrade this auxiliary components if being used when you upgrade PAM. 

Upgrade auxiliary components, as applicable:

Upgrade a Socket Filter Agent (SFA)Upgrade a Credential Manager A2A Client, Upgrade a Windows Proxy (uninstall the old Windows Proxy software, then install the new version)

Uninstalling Windows Proxy:

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/privileged-access-manager/4-0-1/implementing/protect-privileged-account-credentials/identify-target-applications-and-connectors/add-a-windows-proxy-connector/how-to-install-a-windows-proxy-for-credential-manager/uninstall-a-windows-proxy.html

Installing a new Windows Proxy:

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/privileged-access-manager/4-0-1/implementing/protect-privileged-account-credentials/identify-target-applications-and-connectors/add-a-windows-proxy-connector/how-to-install-a-windows-proxy-for-credential-manager.html