Legacy RAI keys expired do the products stop running?
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Legacy RAI keys expired do the products stop running?

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Article ID: 232875

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Updated On:

Products

Smart RRSAF Smart Restart

Issue/Introduction

What happens when legacy RAI keys (non-LMP keys) have expired?

Sample RAI warning messages:
RAI221W - Smart/RRSAF Version x10 usage has 10 days remaining    
RAI221W - Smart/RESTART Version x10 usage has 10 days remaining 

Resolution

When legacy RAI keys expire the products will stop running. 

Request new legacy RAI keys from the Global Customer Assistance team.