Problem with PEC install

Products

• CA Harvest Software Change Manager

Issue/Introduction

Getting an error on the PEC install.

Environment

Release : 14.0

Component :

Resolution

Two things to check:

1. Delete the installed files and start the installation again with a clean, empty folder on both ends (/opt/CA/pec and the folder in which to unzip the pec installation tar file).  Do not unzip the pec installation tar file into the folder where PEC is to be installed.  Instead unzip to a separate (empty) temporary folder.

2. If the problem is still there, and I18PRNTF is found in the correct folder, execute the "ldd" command on it to try and identify if any dependencies are missing.  In this particular case, the 32-bit version of glibc was missing.  Installed that package and everything worked after that.