Unable to import Jaspersoft report exported on a Different JS Server
Article ID: 232751
Updated On:
Products
Clarity PPM SaaS
Issue/Introduction
Error occurs when trying to import Jasper Report Export between environments.
The Import failed due to an invalid encryption key. Please refer to the JasperReports Server Security Guide for more information
Environment
Release : Any
Cause
This is caused by an incorrect encryption key selection while export the report in Jaspersoft Server 7.8
Resolution
Always Use the "Legacy Key" option when exporting the report in Source Jasper Environment.
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