SEMS Cluster Exception More than one match returned by find

Products

• Desktop Email Encryption
• Drive Encryption
• Encryption Management Server
• Endpoint Encryption
• File Share Encryption
• Gateway Email Encryption
• Information Centric Encryption
• PGP Command Line
• PGP Key Management Server
• PGP Key Mgmt Client Access and CLI API
• PGP SDK

Issue/Introduction

com.pgp.bz.service.ClusterMemberGroupServiceImpl.getClusterMemberHostByGroupId(ClusterMemberGroupServiceImpl.java:56): error in OClusterMemberGroupManager.find(100) - IllegalStateException: More than one match returned by find
EXCEPTION STACK TRACE:
java.lang.IllegalStateException: More than one match returned by find
        at com.pgp.ovid.data.OManagerBase.getInstance(OManagerBase.java:83)
        at com.pgp.ovid.data.OClusterMemberGroupManagerBase.find(OClusterMemberGroupManagerBase.java:84)
        at com.pgp.ovid.data.OClusterMemberGroupManager.find(OClusterMemberGroupManager.java:26)
        at com.pgp.bz.service.ClusterMemberGroupServiceImpl.getClusterMemberHostByGroupId(ClusterMemberGroupServiceImpl.java:56)

Resolution

This error may occur when there have been some clustering activities that are causing some data discrepancies in the cluster status of SEMS.

For additional guidance, please contact Symantec Encryption Support to ensure the cluster is in the proper state.

Additional Information

EPG-24734