SOI 4.2 – REST API – Using Postman

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

 

• Use below end point url to get all available alerts

GET https://UI-SERVER:7403/rest/alert

• Click ‘Authorization’ tab and enter one of the non-samuser credentials

Here is the list of available alerts from SOI

• To update an alert property like “TicketID” or “acknowledge”

Note down an alertID value and run GET query as shown below

The above alert properties can be updated | modified through PUT call

• PUT https://kusma07-i2813.ca.com:7403/rest/alert/4503599627370504/

Acknowledged from “True” to “false”

TicketID value from “abcd1234” to “abcd123456789”

Hit “Send”

Here is the result

Check this alert in SOI Console

..

Environment

Release : 4.2

Component : SOI ALERT MANAGEMENT

Cause

SOI REST documentation is limited.

Here are some examples of REST options.

Resolution

see steps and screenshots above