When assigning agents to agentgroup objects, the list does not keep sort order.
Steps to reproduce:
Expected behavior:
Agent list should keep sort order set in step 3 above
Actual behavior:
The list is no longer sorted but still shows that it should be ordered by the sort order set in step 3 above
Affects Release : 12.3.7 and before
Component : AWI
This will be fixed with:
AWI component in 12.3.8, not yet released
AWI component in 21.0.2, not yet released
Note: Updating the AWI also requires an update to the utilities, initialdata, and automation engine components