Spectrum upgrade to 21.2.x from 10.4.1 is failing in post tomct.cus script

Products

• CA Spectrum
• ACE
• DX NetOps

Issue/Introduction

The upgrade from Spectrum 10.4.1 to 21.2.6 is failing in the postinstall  tomct.cus script with the following exception.

The postinst.12.29 log file shows:

********** Started: Tue Jan 18 12:32:31 2022 **********
running Custom Script Install-Tools/CUS/tomct.cus
 Starting tomct.cus
Tomcat upgrades from: 10.4.1.0.215 05/28/2020 15:28
repmgr folder does not exist but spm-oc does exist, so copying the struts.xml file from withoutSRM folder.
main location server: <hostName>
java path: /usr/spectrum/Java/bin/java
tomcat directory: /usr/spectrum/tomcat
oc port: 8080
tomcat memory setting: JAVA_OPTS="-DOneClick -server -Xmx4096M -XX:+HeapDumpOnOutOfMemoryError -Djava.awt.headless=true -Djavax.net.ssl.trustStore=$SPECROOT/custom/keystore/cacerts -Dfile.encoding=UTF-8 -Dcom.sun.management.jmxremote -Dorg.apache.coyote.USE_CUSTOM_STATUS_MSG_IN_HEADER=true -Dlog4j.formatMsgNoLookups=true"
#JAVA_OPTS="$JAVA_OPTS -Dorg.apache.catalina.security.SecurityListener.UMASK=`umask`"
previous OneClick: /usr/spectrum
Updating log4j configuration
Starting ServerConfigurationCreator
com.aprisma.tomcat.install.TomcatConfigException: JAXBException occurred while updating SAML config files.
javax.xml.bind.UnmarshalException
 - with linked exception:
[org.xml.sax.SAXParseException; lineNumber: 9; columnNumber: 33; The value of attribute "file" associated with an element type "keyStore" must not contain the '<' character.]
 at com.aprisma.tomcat.install.ServerConfigurationCreator.updateSAMLConfigs(ServerConfigurationCreator.java:347)
 at com.aprisma.tomcat.install.ServerConfigurationCreator.doCreateConfiguration(ServerConfigurationCreator.java:243)
 at com.aprisma.tomcat.install.ServerConfigurationCreator.createConfiguration(ServerConfigurationCreator.java:131)
 at com.aprisma.tomcat.install.ServerConfigurationCreator.main(ServerConfigurationCreator.java:107)

** ERROR during creating tomcat configurations

Script Install-Tools/CUS/tomct.cus has FAILED

 

Environment

DX NetOps Spectrum Release : 10.4.1, 21.2.x

Cause

There is an invalid keystore base-path name in the Spectrum 10.4.1 file:

$SPECROOT/tomcat/conf/fediz_config.xml

Resolution

Open the following file for editing:

$SPECROOT/tomcat/conf/fediz_config.xml 

Correct all references of 

<keyStore file="<SPECROOT>/custom/keystore/cacerts"

to

<keyStore file="$SPECROOT/custom/keystore/cacerts"

 

Then redo the upgrade.