AWI fails with error "The origin server did not find a current representation for the target resource or is not willing to disclose that one exists."
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AWI fails with error "The origin server did not find a current representation for the target resource or is not willing to disclose that one exists."

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Article ID: 232390

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

In AWI our primary production server unable to login, 

 We have restarted the tomcat, but still issue not fixed. 404 page error.

Error: "The origin server did not find a current representation for the target resource or is not willing to disclose that one exists."

Environment

Release : 12.3

Component : AUTOMIC WEB INTERFACE

Resolution

In the localhost_access_log.2022-01-17 we could see that were permission denied errors for the following file.

 /opt/tomcat/work/Catalina/localhost/awi/felixcache/cache.lock

The felixcache folder was owned by root and the tomcat was being run as "automic" user.

After changing the ownership of the folder " felixcache" recursively to "automic" user the AWI is working fine and now they can log in successfully.