ERROR: "XCOMU0505E Received a signal from TCP/IP"

Products

• XCOM - SUPPORT
• XCOM Data Transport - Linux PC

Issue/Introduction

Installed XCOM on a new Linux server successfully, but incoming transfer fail with the following message:

$ xcomtcp -c1 -f /usr/spool/xcom/config/new_prodconf.cnf REMOTE_SYSTEM=111.11.111.11 LOCAL_FILE=/home/prod/test_xcom.txt REMOTE_FILE=/home/test_xcom.txt
2022/01/11 10:50:19 TID=027714 [/home/test_xcom.txt --> /home/prod/test_xcom.txt at 111.11.111.11]
    XCOMU0029I Locally initiated transfer started.
2022/01/11 10:50:19 TID=027714
    #XCOMU0505E Received a signal from TCP/IP.

Environment

XCOM™ Data Transport® for Linux PC

Cause

XCOM was installed successfully, but the group owner for the binaries were not "xcomadm". They had a group owner of "3002". Here is what command "ls -l" returned for the user:

[XCOM]# ls -ltr
total 32
rwxrwxr-x 3 root 3002   22 Jan 11 10:40 JRE
drwxrwxr-x 5 root 3002   43 Jan 11 10:40 api
drwxrwxr-x 2 root 3002   58 Jan 11 10:40 txpi
drwxrwxr-x 2 root 3002 4096 Jan 11 10:40 ssl ....

Resolution

XCOM for Linux must be uninstalled and installed again making sure that the group owner is "xcomadm". The result of command "ls -l" should look like this:

[XCOM]# ls -l
total 428
drwxrwxr-x. 5 root xcomadm     43 Mar 25  2021 api
drwxrwxr-x. 2 root xcomadm    258 Mar 25  2021 bin
drwxrwxr-x. 2 root xcomadm    179 Sep 29 15:42 cmd
drwxrwxr-x. 2 root xcomadm   4096 Sep 29 15:38 config ...

The installation process creates the xcomadm group if it does not exist.

Please refer to the Installing XCOM for UNIX/Linux installation manual for Installation of product.