How do I collect diagnostic information for the SEP for Linux client/agent?
All Linux distributions
For SEP agent version 14.3 RU1 and later:
You can use the GetAgentInfo script (also called GAI) to collect all log files into a ZIP file that you can send to customer support.
For SEP client version 14.3 MP1 and earlier:
There are two methods for gathering diagnostic information on Linux clients:
For information on viewing individual log files and configuring additional logging options on a Linux client, see Overview of log and configuration files in Symantec Endpoint Protection for Linux.