Identity Portal File Attachment functionality not accepting .dcx, .msg files

Products

• CA Identity Suite
• CA Identity Portal

Issue/Introduction

File upload functionality not accepting all / any file types

Environment

Release : 14.x

Component : SIGMA-Identity Suite

Cause

As per design

Resolution

This is per design. The only allowed file types are .txt / .pdf / .png / .jpeg

Reviewing the log (when attempting to attach a file with a different extension), we see

ERROR [com.idmlogic.sigma.workers.utils.ExceptionsHelper] (default task-93) : ErrorCode: 0, ErrorFamily: GENERAL, Message: com.idmlogic.sigma.common.exceptions.SigmaException: File upload failed. Failure Reason = File: xxxxx.xxx, is invalid. Allowed file types are: [txt,  pdf,  png,  jpeg].

 

Additional Information

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-portal/14-3/administrating/administrating-ca-identity-portal/ca-identity-portal-administration/elements/backend/create-forms.html