Policy Server fails to startup
Article ID: 232270
Updated On:
Products
Issue/Introduction
Policy Server starts up but shuts down after the following messages in the smps.log
[2645/140660410152832][Thu Jan 13 2022 16:29:07][Database.cpp:666][InitDB][INFO][sm-xpsxps-00120] Initializing XPS Version 12.8.0300.2138
[2645/140660410152832][Thu Jan 13 2022 16:29:08][XPSConfig.cpp:1428][LoadCFG][WARN][sm-xpsxps-00030] Config file was in use by another process. Retrying... (Invalid argument, 22)
[2645/140660410152832][Thu Jan 13 2022 16:29:08][XPSConfig.cpp:1428][LoadCFG][WARN][sm-xpsxps-00030] Config file was in use by another process. Retrying... (Invalid argument, 22)
[2645/140660410152832][Thu Jan 13 2022 16:29:09][XPSConfig.cpp:1428][LoadCFG][WARN][sm-xpsxps-00030] Config file was in use by another process. Retrying... (Invalid argument, 22)
[2645/140660410152832][Thu Jan 13 2022 16:29:09][XPSConfig.cpp:1428][LoadCFG][WARN][sm-xpsxps-00030] Config file was in use by another process. Retrying... (Invalid argument, 22)
[2645/140660410152832][Thu Jan 13 2022 16:29:10][XPSConfig.cpp:1428][LoadCFG][WARN][sm-xpsxps-00030] Config file was in use by another process. Retrying... (Invalid argument, 22)
[2645/140660410152832][Thu Jan 13 2022 16:29:10][XPSConfig.cpp:1428][LoadCFG][WARN][sm-xpsxps-00030] Config file was in use by another process. Retrying... (Invalid argument, 22)
[2645/140660410152832][Thu Jan 13 2022 16:29:11][XPSConfig.cpp:1428][LoadCFG][WARN][sm-xpsxps-00030] Config file was in use by another process. Retrying... (Invalid argument, 22)
[2645/140660410152832][Thu Jan 13 2022 16:29:11][XPSConfig.cpp:1428][LoadCFG][WARN][sm-xpsxps-00030] Config file was in use by another process. Retrying... (Invalid argument, 22)
[2645/140660410152832][Thu Jan 13 2022 16:29:12][XPSConfig.cpp:1428][LoadCFG][WARN][sm-xpsxps-00030] Config file was in use by another process. Retrying... (Invalid argument, 22)
[2645/140660410152832][Thu Jan 13 2022 16:29:12][XPSConfig.cpp:1438][LoadCFG][FATAL][sm-xpsxps-00040] Timeout waiting for config file. It is in use by another process.
[2645/140660410152832][Thu Jan 13 2022 16:29:12][Database.cpp:672][InitDB][FATAL][sm-xpsxps-00130] Unable to load configuration data file.
[2645/140660410152832][Thu Jan 13 2022 16:29:12][SmPolicyServer.cpp:734][ERROR][sm-Server-00450] Failed to initialize policy store
[2645/140660410152832][Thu Jan 13 2022 16:29:12][CServer.cpp:4552][INFO][sm-Server-01880] smpolicysrv shutting down
Environment
Release : 12.8.0x
Component : SITEMINDER Policy Server
Cause
During startup, the Policy Server will create a '<PolicyServer>/config/XPS.lck' file.
If for any reason this fails, the Policy Server will assume there is another process locking it and shutdown.
Run "strace" to capture this failure event. ("strace -Ff -t -i -v -o strace.log -s 16384 ./start-ps")
2645 16:29:07 [00007fee0512291d] open("/opt/CA/siteminder/config/XPS.lck", O_RDWR|O_CREAT, 0640) = 18
2645 16:29:07 [00007fee073fb6fd] write(18, "x", 1) = -1 ENOSPC (No space left on device)
2645 16:29:07 [00007fee05122fc4] fcntl(18, F_SETLK, {l_type=F_WRLCK, l_whence=SEEK_CUR, l_start=0, l_len=-1}) = -1 EINVAL (Invalid argument)
2645 16:29:07 [00007fee050f89fd] nanosleep({tv_sec=0, tv_nsec=500000000}, <unfinished ...>
A common condition is the partition hosting the Siteminder installation has run out of space, as seen in the sample log above.
Resolution
Please ensure there is sufficient storage space available for policy server operation.
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