Scheduled Dashboards in Advanced Reporting is failing

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Summary: Scheduling of a report, works fine. When the same report is embedded into a dashboard along with IC, scheduling fails. 

 

Steps to Reproduce: 

1. Schedule the 'Broadcom Support Dashboard'
2. Click on the Create Schedule tab
3. Leave the Schedule Start checked on at Immediately option
4. Click on the Notifications tab
5. Enter a valid email address to send the notification output for 
   • Send report when scheduler runs
     Send job status notifications  
     Send success notification
     Send failure notification
6. Include options
   • Include dashboard job information
   • Include stack trace
7. Once fields on the notifications tab have been populated click the Save button 

 

Expected Result: The Dashboard is sent via email. 

Actual Result: The scheduled dashboard fails with exception. 

 

Environment

Release : 15.9.3, 16.0.0, 16.0.1 

Component : CA PPM SAAS JASPERSOFT

Cause

DE63167

Resolution

Resolved in 16.0.2, Jaspersoft 7.8.0_6.4.0.35_1.3.0.42