drivers for RC on old Windows

Products

• CA Client Automation - IT Client Manager

Issue/Introduction

Which display drivers method windows 2021 R2 will use when ITCM 14.5 Remote Control agent installed ?

Environment

Release : 14.5

Component :

Resolution

Windows 2012 server will use DXGI video capture mode using MS Desktop Duplication API. It will use low level video driver to capture the changes in screen image. DSGI is dependent on windows display driver model.