When asked for the content of their View EBCXMCTR table, the result showed that the table contained the default content and had never been assembled regarding assigning CICS transactions to particular View databases.
Here is the default content of CVDESRC(EBCXMCTR):
EBCXMCTR TITLE 'CROSS MEMORY CICS TRAN ID TO SAR DATABASE HIGH LEVEL IN+
DEX CONVERSION TABLE'
* END OF SAMPLE TRANID TO INDEX NAME MACRO SPECIFICATIONS
To have a CICS transaction tie to a View database, you would have to alter the EBCXMTRN statement (or add statements) to the member, pointing to an existing database, then the table would be assembled using CVDEJCL(BROSXCTR).