This KB contains details on the impact of the log4j vulnerability CVE-2019-17571 ( NVD - CVE-2019-17571 ) on the Identity Suite software.
Release : 14.4
Component : IdentityMinder(Identity Manager)
Symantec Identity Management Suite products are NOT vulnerable for the Remote Code Execution vulnerability CVE-2019-17571.
The Identity Suite product do not have any implemented features which initiate Socket Server to listen on any port so there is no method to deserialize untrusted user input comprising serialized state of an object (or system resource) to exploit this.
Overall Log4j Tech Doc: