Advanced Reporting page does not resize when moved from a higher resolution monitor to a lower resolution monitor
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Advanced Reporting page does not resize when moved from a higher resolution monitor to a lower resolution monitor

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Article ID: 232072

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Steps to reproduce this issue are as follows:

  1. Open Advanced Reporting within the Classic UI
    1. In a 2 or more screen setup
    2. There should be a lower resolution screen within this setup
    3. Open in the largest monitor available
  2. Open a report within it
  3. Move the page from the higher resolution monitor to a lower resolution monitor

Expected Results: The Advanced Reporting page resizes, and features such as scrolling are available within the page. When a report is opened directly in the Jaspersoft console (using the "Login as User" feature), the page does get resized when moved from a higher resolution screen to a lower resolution screen.

Actual Results: The Advanced Reporting page does not resize. The page cannot be scrolled.

Environment

Version: Jaspersoft 7.8

Cause

Due to a defect with ID DE63447.

Resolution

This defect has been marked as won't fix, due to its low impact, and the number of customers who have reported it.