While attempting to run the External Administrator Authentication Wizard, during the Select SuperUser step, the following error is encountered:
Although no error is occurring on the Connection Details step (step 3), the CA certs were are importing never appear when clicking the Show Certs button. The truststore.jks file is not updated. The server.log merely shows that connection to AD failed.
Release : 12.8.05
Component : SITEMINDER WAM UI
It is unknown why the AdminUI was failing to connect or update the truststore.jks file. The wizard usually will not move past step 3 if a connection to the directory cannot be made.
We were able to manually add the CA certs to the truststore using the keytool command (keytool -import), after which we were able to successfully complete the External Admin Auth Wizard.