Uninstaller failed to Uninstall the AdminUI

Products

• CA Single Sign On Agents (SiteMinder)

Issue/Introduction

Release 12.8.x AdminUI uninstallation failed with a Java error and couldn't be uninstalled or upgraded.

Environment

Release : 12.8.x

Component : SITEMINDER WAM UI

Component OS: Linux

Cause

Java had been manually removed or modified and was now corrupt.

Resolution

Manually remove the AdminUI from the server by following the below steps.

1) Stop the AdminUI

2) Delete the AdminUI directory

cd /opt/CA/siteminder

rm -R adminui --interactive=NEVER

3) Delete the 'zerog' directory

cd /home/user/smuser

ls -a    (To list hidden files)

rm -R .com.zerog.registry.xml  (To delete zerog)