Script Lookup plugin gives unexpected results - missing field names and values in output

Products

• Data Loss Prevention

Issue/Introduction

You've configured a Script Lookup plugin but you notice certain fields and their values are not being passed into your script from the Enforce server when it process the input.

FINEST logging from the localhost shows results as below (where redacted data in yellow). The evaluation in red highlight shows that the valid character test has failed.

01-Dec-2021 15:42:51 (FINE) Thread: 189 [com.vontu.lookup.script.ScriptUtility.containsValidCharacters] Validating sender-email=Unknown://;xxxx;xxxxx; - false
01-Dec-2021 15:42:51 (FINE) Thread: 189 [com.vontu.lookup.script.ScriptUtility.containsValidCharacters] Validating data-owner-email=null - true
01-Dec-2021 15:42:51 (FINE) Thread: 189 [com.vontu.lookup.script.ScriptUtility.containsValidCharacters] Validating client-domain=null - true

Environment

Release : 15.x

Cause

This is by design

 

Resolution

For reference, acceptable characters that can be parsed as data delimiters from external sources in script lookup plugins are listed below.

@
.
+
=
:
/
\
)
(
-
+
_