Channel to Account Settings displays vertical menu from Classic when changing language

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Using the Phoenix theme, you are adding channels in the Modern User Experience (MUX) to pages from Classic that aren't available yet. Your Account Settings channel displays the vertical menu from Classic if you change your language (Thus account settings page is not showing as maximized). This issue is reproducible with multiple languages including French and Spanish.

STEPS TO REPRODUCE: 

1. Change your UI Theme to the Phoenix theme if not set already
2. Navigate to a project Blueprint and create a new channel:
   

   CHANNEL NAME: Account Settings

   CHANNEL URL: ./../../../../niku/nu#action:personal.settings&puiFullscreen=on

3. Update a project to be set to the Blueprint above
4. Navigate to the project in Clarity
5. Click on the new channel. 
   Results: The Classic left-hand menu and top Clarity logo do not display (expected results). 
6. Change your language to a different language (to French for example) and click Save.

Expected results: The page displays the same as it does in English (maximized with no Classic left-hand menu or top Clarity logo)

Actual results: The page no longer applies the &puiFullscreen=on setting. The Classic left-hand menu appears along with the Classic logo at the top

Environment

Release : 15.9.1 and higher

Component : Clarity MUX Blueprints and Administration

Cause

DE63717

Resolution

This issue was reviewed as DE63717 and determined it will not be fixed. Instead, utilize one of the workarounds below. 

Workarounds:

1. Click Refresh on your browser
   OR
2. Navigate to a different module then back to the Account Settings channel.