SES bulk import of Allowed by File Name List failed

Products

• Endpoint Security Complete

Issue/Introduction

Customer is attempting to import a File Name Allow List via csv file and gets the following error: The operation can't be completed. An unexpected error occurred {{ error }}

 

Customer followed the document below to format the CSV file for the import More Information takes you to:
https://techdocs.broadcom.com/us/en/symantec-security-software/endpoint-security-and-management/endpoint-security/sescloud/Settings/importing-a-bulk-whitelist-file-for-file-name-v132123574-d4155e24920.html

Environment

Release : 14.3 RU3

Cause

Under investigation

Resolution

Broadcom is currently investigating.   The article will be update when the solution has been released.