Expiring DB Password OM Web Viewer 12.1

Products

• Output Management Web Viewer

Issue/Introduction

In discussing our expiring database password on Web Viewer v12.1, how to handle an expiring DB password?

Environment

Output Management Web Viewer 12.1

Cause

The password expired and the "CAWEBVWR" ID was revoked for failed login attempts. 

Resolution

1. The ID was unlocked
2. A new password was generated.
3. The Web Viewer configtool was run for 1 - System Level External Configuration
4. Option 5: DataBase Settings.
5. Follow prompts to point to the DB
6. New password was supplied.
7. Save the new configuration
8. The WAS (WebSphere in this case) was recycled.

This resolved the problem.