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VIP Enterprise Gateway LiveUpdate patch for 9.9.1

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Article ID: 231872

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Updated On:

Products

VIP Service

Issue/Introduction

VIP Enterprise Gateway LiveUpdate from 9.9.1 to the latest version displays a yes message and prevents the update:

 

 

Cause

A vipconsole.war update is necessary before the LiveUpdate to the latest version can be applied. 

Resolution

Note: This patch applies only to VIP EG v.9.9.1 Windows and Linux installations that encounter the message during LiveUpdate. VIP EG v.9.9.0 and earlier are not affected. 

  1. Download the attached vipconsole_1641830905554.zip onto the server and unzip to a temporary folder. Zip password is gateway991
  2. Stop all Symantec VIP EG services from Windows or Linux services.
  3. Navigate to <EG install path>/server/work/, then delete the jetty-0.0.0.0-8232-vipconsole.war-_vipegconsole-any- folder (actual folder name may vary slightly)
  4. Navigate to <EG install path>/server/webapps, then rename the existing vipconsole.war to vipconsole.old.
  5. Copy the extracted vipconsole.war into this folder.
  6. Start the Symantec VIP Enterprise Gateway service.
  7. Log in to the VIP EG console and launch the LiveUpdate process.
  8. After the upgrade is complete, log in to the VIP EG console and start the other VIP services. 

Attachments

vipconsole_1641830905554.zip get_app