Automic Automation Knowledge Articles created in January, 2022

Products

• CA Automic One Automation
• CA Automic Operations Manager
• CA Automic Oracle
• CA Automic Service Orchestration - Automation Engine
• CA Automic Workload Automation - Automation Engine

Issue/Introduction

This is a list of knowledge articles related to Automic Automation that were created in January of 2022.  

Resolution

Table of Contents

• Clarification
  • Administration
    • Analytics
    • Scripting
    • Users
  • Agent
    • RA FTP
  • Core Components
    • Automation Engine
    • AWI
    • Utilities
  • Objects
    • Scripting
  • One Installer
    • General
  • ZDU
    • AWI
• Compatibility
  • Agent
    • RA Groovy
  • API
    • Java API
• Defect
  • Agent
    • AgentGroup
    • RA WS SOAP
    • UNIX
    • Windows
  • API
    • AS400
  • Core Components
    • Automation Engine
    • AWI
  • Packs
    • ServiceNow
• Example
  • Core Components
    • REST API
    • Scripting
    • UCYBCRYP
    • Utilities
  • Objects
    • Scripting
• General
  • General
    • General
• Problem
  • Agent
    • AgentGroup
    • SAP
    • Windows
  • Core Components
    • Automation Engine
    • AWI
    • Certificates
    • Service Manager
    • Utilities
  • Objects
    • AgentGroup
    • CALE
    • Runtime
    • Scripting
  • One Installer
    • Certificates
  • Tasks
    • Jobs

---

Clarification

---

Administration

---

Analytics

• • 232620 - Documentation for maintaining the Analytics Backend Database

---

Scripting

• • 231978 - How to check WP usages via scripting

---

Users

• • 233054 - Bulk activating deactivated and unlocking locked users

---

Agent

---

RA FTP

• • 233304 - Location for SSL key for RA FTP

---

Core Components

---

Automation Engine

• • 231676 - Can Automic Automation be upgraded from older versions to to the latest

---

AWI

• • 231562 - Moving multiple objects inc. Client out of No Folder shows success

---

Utilities

• • 233208 - Emptying the recycle bin in AWI

---

Objects

---

Scripting

• • 232512 - Any limitations on db reports, PREP_PROCESS_REPORT, WRITE_PROCESS

---

One Installer

---

General

• • 233140 - OneInstaller creates OS user automic-datastore

---

ZDU

---

AWI

• • 232409 - ZDU assistant doesn't mention JCP in step 2

---

Compatibility

---

Agent

---

RA Groovy

• • 232433 - RA Groovy Agent support for OpenJDK 11

---

API

---

Java API

• • 232356 - Compatibility - 12.3 Java API running against 21.0 Automic system

---

Defect

---

Agent

---

AgentGroup

• • 232824 - Forced traces are being generated when agent does not have enough free resources

---

RA WS SOAP

• • 233449 - WS3Converter.jar returns java.lang.NoClassDefFoundError

---

UNIX

• • 231851 - Filetransfer Error: error: 'WS-read/1(stream truncated)
  • 232557 - Agent unix sending mail attachment does not work SNDMAIL2

---

Windows

• • 231858 - GET_FILESYSTEM with the parameter PATH_FOLDER_COUNT wrong result

---

API

---

AS400

• • 232968 - AS400 Callapi replaces ""\"" with ""�"" when passing path variables during Submission

---

Core Components

---

Automation Engine

• • 232067 - Comment icon is missing in Executions list of a job in AWI
  • 232287 - Automic Agents appear Inactive wrongly in v21 and Job Processing stops
  • 232319 - SQLDriverConnect : Danger with using semicolons ( ';' ) in passwords of UC4 database users.
  • 232753 - Forecast 12.3.x in Jobs with Agent as Variable returns FAULT_OTHER - Start impossible
  • 233443 - U00003603 Program error: Client is not correctly supplied when calling ZULOGG

---

AWI

• • 232453 - Agent group sort doesn't save when Assigning agent to group
  • 232531 - Sql Statement - High CPU Performance - My Catalog shows wrong data on activity widget
  • 233326 - Default Promptset checkbox array value in a Workflow is not saved

---

Packs

---

ServiceNow

• • 233455 - The ServiceNow action pack fails Bad Request

---

Example

---

Core Components

---

REST API

• • 233058 - Information included in Prometheus endpoints in v21

---

Scripting

• • 231465 - [Unresolved] Linux Agent maxes CPU until restarted
  • 233306 - Running client specific scripts against multiple clients from one main client

---

UCYBCRYP

• • 231907 - Need assistance to decrypt UC4 service password

---

Utilities

• • 231575 - Bulk update agents used in conditions in workflows

---

Objects

---

Scripting

• • 231844 - Finding the status of a workflow or task by its alias name

---

General

---

General

---

General

• • 231674 - Automic Automation Knowledge Articles created in December, 2021
  • 231675 - Main list of knowledge articles
  • 231768 - Automic Automation 21.0.1 HF1 Fix Knowledge Article List
  • 231828 - Automic Automation Knowledge Articles created in January, 2022
  • 232551 - How to Request a Hot Site and Pre-Upgrade Review for my product deployment/product upgrade?
  • 232921 - Automic Automation 21.0.2 Fix Knowledge Article List

---

Problem

---

Agent

---

AgentGroup

• • 232359 - What triggers agentgroup resolution within the AE

---

SAP

• • 232424 - SAP Agent failing to start
  • 233530 - SAP Agent won't start, error: Connect from SAP gateway to RFC server failed

---

Windows

• • 231600 - Windows JOBS Fails with U00000007 This function has not yet been implemented.

---

Core Components

---

Automation Engine

• • 232641 - Not able to start WPs after migrating DB from DB2 11.1 to 11.5.

---

AWI

• • 232062 - Process Monitoring in AWI using the US date format on standar European Environment in Edge and Chrome
  • 232069 - Connection to AE system could not be established -TimeoutException.
  • 232144 - Performance issues on WF monitoring after disk was full
  • 232390 - AWI fails with error "The origin server did not find a current representation for the target resource or is not willing to disclose that one exists."
  • 232577 - All Work Processes are "Grayed out" in AWI and cannot be manually restarted or interacted with. SvcMgrDialog shows all green.

---

Certificates

• • 232366 - Logon to Automic thorugh AWI fails.

---

Service Manager

• • 232511 - Cannot update Service Manager link when using non-standard ports
  • 233437 - Automic installation no longer able to stop start components individually
  • 233497 - Service Manager Dialog installation throws setup fatal error.

---

Utilities

• • 232337 - DB Maintenance job Aborted

---

Objects

---

AgentGroup

• • 233028 - AgentGroup Next Listed uses only first agent workflow tasks

---

CALE

• • 232119 - Calendar has not yet been (re)calculated.

---

Runtime

• • 233495 - Task in workflow is in ""waiting for parallel"" incorrectly

---

Scripting

• • 233230 - In Documentation &param# changes to symbol ¶m when being pasted

---

One Installer

---

Certificates

• • 232306 - Keystore parameters are not valid for the given keystore / Invalid Keystore Format

---

Tasks

---

Jobs

• • 232235 - After server reboot, running jobs do not fail with ENDED_LOST

Additional Information

For a list of knowledge article lists like this one, please see Main list of knowledge articles