IOS problem using the Advanced Authentication (AuthID mobile) SDK

Products

• CA Advanced Authentication - Strong Authentication (AuthMinder / WebFort)

Issue/Introduction

The customer was able to register the device and save the account.

Logs have no errors and no exceptions are thrown.

When calling the getAccount method the customer's account is not found, an exception with code 34 is returned (invalid user).

An attempt was to pass the client id at the time of the search, and the problem still occurs.

Environment

Release : 9.1

Component :

Resolution

Please check if the parameters *deviceLock* and *storage* that were called at the initialization of the sample SDK code for IOS, if they are then remove them from the Initialization part.