SCP job fails with CAUAJM_E_10540 Owner User/Password error due to: USER ERROR

Products

• CA Workload Automation AE

Issue/Introduction

Customer is trying to run an SCP job using a key credential user in autosys_secure. However, the job fails with CAUAJM_E_10540 Owner User/Password error due to: USER ERROR

 

Environment

Release : 11.3.6

Component : Workload Automation System Agent

Cause

The way an SCP job works in Autosys is, the job Owner field is the user using which the Agent tries to do the SCP operation.

Resolution

If the Agent is owner: [email protected]   is a Key Credential user in autosys

 

If Agent is defined as Unix, then the job is run as [email protected], but that credential does not need to be present in autosys_secure as a Password user.

If Agent is defined as Windows (opsys:windows), then  [email protected] has to be Password user in autosys_secure, because, Autosys uses that user/pass to run the job on the Windows Agent.   Note: In this case,  [email protected]  cannot be simultaneously present as a Key credential user.