SCP job fails with CAUAJM_E_10540 Owner User/Password error due to: USER ERROR

Products

• Autosys Workload Automation

Issue/Introduction

Customer is trying to run an SCP job using a key credential user in autosys_secure. However, the job fails with CAUAJM_E_10540 Owner User/Password error due to: USER ERROR

 

Environment

Release : 11.3.6

Component : Workload Automation System Agent

Cause

The way an SCP job works in Autosys is, the job Owner field is the user using which the Agent tries to do the SCP operation.

Resolution

If the Agent is owner: abc123@company   is a Key Credential user in autosys

 

If Agent is defined as Unix, then the job is run as abc123@company, but that credential does not need to be present in autosys_secure as a Password user.

If Agent is defined as Windows (opsys:windows), then  abc123@company has to be Password user in autosys_secure, because, Autosys uses that user/pass to run the job on the Windows Agent.   Note: In this case,  abc123@company  cannot be simultaneously present as a Key credential user.