SCP job fails with CAUAJM_E_10540 Owner User/Password error due to: USER ERROR

Products

• Autosys Workload Automation

Issue/Introduction

CAUAJM_E_10540 Owner User/Password error due to: USER ERROR  when an SCP job has job owner which is a key credential user in autosys_secure.

Cause

The way an SCP job works in AutoSys is, the job Owner field is the user using which the Agent tries to do the SCP operation.

Resolution

When the job owner (example:    owner: [email protected]  )  is a Key Credential user in autosys:

• If machine is defined as Unix machine, then the job is run as [email protected], but that credential does not need to be present in autosys_secure as a Password user.
• If machine is defined as Windows (opsys:windows), then  [email protected] has to be Password user in autosys_secure.  This because, Autosys uses that user/pass to run the job on the Windows Agent.   Note: In this case,  [email protected]  cannot be simultaneously present as a Key credential user.