No data on MQ Plot screen on MQQPUTSR

Products

• SYSVIEW Performance Management

Issue/Introduction

Not getting plot data from one SYSVIEW environment while another environment with the same definition is displaying plot data. 

They are two separate lpars in a sysplex. 

Environment

SYSVIEW 15.0 & 16.0 - z/OS supported releases - 

 

Resolution

There are some differences in the MQMGR command between the two lpars: 

MQMGR display in yourHLQ.SYSVIEW.XXXXX.XXXXXX.XXXXXX(which doesn't work)
MQMGR display in yourHLQ.SYSVIEW.YYYYYY.YYYYYY.YYYYYY (which works). 

For the one who doesn't work (yourHLQ.SYSVIEW.XXXXX.XXXXXX.XXXXXX): 

Command Events           CmdEv       DISABLED
Command level            CmdLevel    920
CPI level                CPILevel    100
Configuration events     ConfigEv    DISABLED
Dead letter queue        DeadQ       QPCG.DEAD.QUEUE

...

Parent queue manager     Parent
Performance events       PerfmEv     DISABLED

...

Start/stop events        StrStpEv    DISABLED
Syncpoint services       SyncPt      AVAILABLE
TCP/IP channel max       TCPChl      1152
TCP/IP keepalive         TCPKeep     YES
TCP/IP name              TCPName     TCPIP
TCP/IP stack             TCPStack    SINGLE
Trace start auto         TraxStr     YES

For the one who works yourHLQ.SYSVIEW.YYYYYY.YYYYYY.YYYYYY: 
Command Events           CmdEv      DISABLED
Command level            CmdLevel   920
CPI level                           CPILevel 100
Configuration events     ConfigEv   ENABLED
Dead letter queue        DeadQ      QPCC.DEAD.QUEUE

...

Outgoing chan min port   OPortMin 0
Outgoing chan max port   OPortMax 0
Parent queue manager     Parent
Performance events       PerfmEv    ENABLED  

...

Start/stop events      StrStpEv     ENABLED
Syncpoint services     SyncPt       AVAILABLE
TCP/IP channel max     TCPChl       1152
TCP/IP keepalive       TCPKeep      YES
TCP/IP name            TCPName      TCPIP
TCP/IP stack           TCPStack     SINGLE
Trace start auto       TraxStr      YES

So these components which are disabled on the lpar must be enabled.  
Once enabled, plot data are also displayed on this lpar.