We are observing alarms are not clearing and found alarm enrichment found error with maximum restart reached.
Release : 20.3
Component : UIM NAS
Follow the below step :-
== Deactivated the alarm_enrichement and nas probe
== Delete or rename two files called TOTAlarmCandidateDb.ser and TOTAlarmCandidateDb.ser.p from db folder in alarm_enrichment folder
== Reactivate alarm_enrichment and nas