The notification utility is not working at the new broker. Below are screenshots. Please suggest -
Release : 14.0
Component : CA HARVEST SCM CORE FUNCTIONALITY/PROCESS AUTOMATION
The mail command is picking up the Harvest version of libcrypto.so instead of the system version and there is a conflict.
We suggest the following workaround to force the mail command and the mailx command to use the proper libraries:
Login with the harvest userid and cd to your $CA_SCM_HOME/bin folder.
1. The first thing is to find the folder containing the 64-bit version of "libk5crypto.so.3" (from the error message). We will need to add that folder to the path before running mail or mailx
[[email protected] bin]$ find / -name libk5crypto.so.3 2>/dev/null
2. Create a file named “mailx” (or "mail" if you prefer) and add these lines to it:
export LD_LIBRARY_PATH=/usr/lib64:$LD_LIBRARY_PATH # <--- folder containing libk5crypto.so.3
/usr/bin/mailx "[email protected]" # or "/usr/bin/mail" if you prefer
# end of script
3. Save and close this file and set the permissions to be executable with this command:
chmod a+x mailx # or mail if you prefer
4. In your notification UDPs make sure that you prefix the mailx command with the location of the script. For example:
For regular UDP notifications in Harvest this is all that is needed. If you are using the Peer Review feature and need to configure the "-premail=" option in HServer edit the /opt/CA/scm/HServer.arg file with vi or your favorite editor and add a line that looks like this:
-premail="/opt/CA/scm/bin/mailx -r [email protected]"
(The email address you specify for the "-r" option is the "from" email address for your message)
After editing HServer.arg you will need to save and close the file, and then stop and restart the SCM Broker process.