The client was where there was a hang in the Deliver RMOSTC task, resulting in jobs being hung in their system.
Release : 14.0
Component : Deliver
After an unsuccessful attempt to stop Deliver with "/F rmostc,OFF", the client went on to cancel the Deliver RMOSTC task (/C rmostc).
They subsequently started the task with "/S rmostc".
With that task restart, production jobs successfully pre-spool processed and sent the output successfully to View.
Client was provided instructions that, in the event that there is a hang in processing again, that if the Deliver task is canceled, that the task be started with "/S rmostc,PARM=OFF", to be followed (as the RMOSTC task will come down (with hooks removed)) by a regular task start of "/S rmostc".