Dec 21 10:09:37:646 Error occurred while fetching alerts. Attempt: 1. Status code: 401
Dec 21 10:09:37:646 [attach_socket, oi_connector] com.nimsoft.probe.gateway.oi_connector.reconciliation.exception.ReconciliationHttpClientException: Error occurred while verifying response from DOI with status code: 401 for tenant and URL
at com.nimsoft.probe.gateway.oi_connector.utils.HttpClientUtils.verifyResponse(HttpClientUtils.java:691)
at com.nimsoft.probe.gateway.oi_connector.utils.HttpClientUtils.fetchAlertsByFromAndSize(HttpClientUtils.java:662)
at com.nimsoft.probe.gateway.oi_connector.reconciliation.Reconciliation.fetchDOIAlertsBatchForTenantByFromAndSizeWithRange(Reconciliation.java:339)
at com.nimsoft.probe.gateway.oi_connector.reconciliation.Reconciliation.getDOIAlertsForTenantWithRange(Reconciliation.java:309)
at com.nimsoft.probe.gateway.oi_connector.reconciliation.Reconciliation.initialGetDOIAlertsByCredentials(Reconciliation.java:237)
at com.nimsoft.probe.gateway.oi_connector.reconciliation.Reconciliation.runForDefaultTenant(Reconciliation.java:109)
at com.nimsoft.probe.gateway.oi_connector.reconciliation.Reconciliation.run(Reconciliation.java:92)
at com.nimsoft.probe.gateway.oi_connector.utils.CallbackUtils.cbReconciliation(CallbackUtils.java:94)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.nimsoft.nimbus.NimServerSession$NimServerSessionThread.performCallback(NimServerSession.java:225)
at com.nimsoft.nimbus.NimServerSession$NimServerSessionThread.handleMessage(NimServerSession.java:178)
at com.nimsoft.nimbus.NimServerSession$NimServerSessionThread.run(NimServerSession.java:123)
Startup memory for the probe was set to:
options = -Xms512m -Xmx2g -Duser.language=en -Duser.country=US
we changed this to:
options = -Xms512m -Xmx6g -Duser.language=en -Duser.country=US
now reconciliation is working.
Depending on the environment this may need to be increased even more. This is a starting point.