CAUIM 20.3.3 on centos 7 with Mysql dB version 5.7 installation - Exception caught during processing. Aborting installation. (1) error, Received status (1) on response (for sendRcv) for cmd = 'set_acl_init'

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

While installing  CAUIM 20.3.3 on centos 7 with Mysql dB version 5.7 ,installation stops automatically . It stop at step 8 ( out of 52 step). Post reviewing the  the installation log (uimserver_ia_install.log) found the  below error

 

ERROR

**********

ERROR console.NimCustomCodeConsoleBase:executeConsoleAction:134 [main]  - Exception caught during processing. Aborting installation.
(1) error, Received status (1) on response (for sendRcv) for cmd = 'set_acl_init'
 at com.nimsoft.nimbus.NimSessionBase.sendRcv(NimSessionBase.java:609)
 at com.nimsoft.nimbus.NimSessionBase.sendRcv(NimSessionBase.java:562)
 at com.nimsoft.nimbus.NimClientSession.send(NimClientSession.java:170)
 at com.nimsoft.nimbus.NimRequest.sendImpersonate(NimRequest.java:263)
 at com.nimsoft.install.nimcommon.security.NimInstallSecurity.initDistsrvACLSecurity(NimInstallSecurity.java:157)
 at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.initNMSSecurity(UIMServerConfigureController.java:3211)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:498)
 at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:532)
 at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:516)
 at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.doConfigure_postNMSStartupSecurity

Environment

Release : 20.3

 

Cause

Wrong configuration of /etc/hosts file and MYSQL root user.

Resolution

Followed by below steps

1: Corrected the  etc/hosts file mapping  with proper hostname and IP and set SElinux to disabled.

2: Now  MySQL root user was mapped with localhost hostname. Changed root user host permission  to % so that it access all the hostname.

      >  Login into MYSQL DB using root user

      >   checking assigned/mapped  host permission  

          query1 : >mysql> SELECT user, host, FROM user;

                                output: 

                                              user          host

                                               root          localhost

        > changing host permission

            query2 :  UPDATE mysql.user SET Host='%' WHERE Host='localhost' AND User='root';

                            and then flush to apply the privileges > FLUSH PRIVILEGES;                          

3: Now installation failed due to name to ip failed error and robot port was still in use.

4: Uninstall uim > rebooted the server> did a fresh installation> now installation is successful  and client is able to access the Admin console.