MCS Recon not running on Passive robots
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MCS Recon not running on Passive robots

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Article ID: 230933

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

MCS Reconciliation, via mcs_recon probe doesn't seem to be running correctly for Passive robots

 

mon_config.service.recon.log.1 shows: 

Errors:

The 'probelist' key was not found in getrobots response for robot xxxx

Environment

Release : 20.3

Component : UIM - MON_CONFIG_SERVICE

Cause

MCS_RECON is nto supported on Passive robots

Resolution

MCS_RECON is used for active robots as these robots sends data to primary hub whenever robots receive the data but passive robots are not in continuous sync with primary hub, passive robots sends data only when the hub request the data to passive robots.

So mcs recon will give communication errors when we try to run it on passive robots. Usually MCS_RECON is used to run active robots.