Unable to access Jaspersoft Reports using Jasper Mobile App
Article ID: 230929
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
Our user is trying to use JasperMobile App to access jasper reports but getting "No data Found error"
We have tried below url and clarity password and using the latest version
https://<PPM Hostname>/ppm/mobile
Environment
Clarity 16.0 and supported releases.
Cause
Incompatibility to SSO authentication,
Resolution
The Clarity URL used is SSO protected. JasperMobile is not compatible with single sign-on (SSO) and only works for direct Clarity Authentication.
Additional Information
Feedback
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