Error: "The server is currently paused (0x8004200E)" when Update Config is run
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Error: "The server is currently paused (0x8004200E)" when Update Config is run

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Article ID: 230911

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Updated On: 05-05-2025

Products

Client Management Suite

Issue/Introduction

The Sym Agents fail to run an Update Configuration and the following error is returned:

The server is currently paused (0x8004200E) 

Environment

ITMS 8.x

Cause

This can be caused by either Services were stopped or the PauseActivities registry key is changed.

Resolution

  • Check the Altiris Services on the Notification server and make sure they are running.
       

  • Check the registry key:
    • HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\eXpress\Notification Server\PauseActivities
    • Make sure it is set to 0. If it is changed to 1, set the value back to 0.
    • Restart Altiris Services service.
    • Try to register again one of the affected client machines