Tasks are Not Showing on Timesheets since v16.0 upgrade
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Tasks are Not Showing on Timesheets since v16.0 upgrade

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Article ID: 230876

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

A resource is assigned to Other Work however when you go to add the task to their timesheet is does not show in the list of tasks in the MUX.

Steps to reproduce

  1. Assign a resource to the Team on Other Work
  2. Make sure Other Work and the Resource are Open for Time Entry
  3. Go to the Modern UX>>Timesheets
  4. Search for the user
  5. Select 'Add Task>>Select Tasks'

Expected Results - The Other Work task is listed

Actual Results - The Other Work Task is not on the list

 

Environment

Release : 16.0.0

Component : CLARITY TIME MANAGEMENT

Cause

The list had a filter, which caused the Other Work to not show in the list

Resolution

  1. Click on the Filter Icon
  2. Remove any filters