SOI: Support for TLS v1.2 (Microsoft SQL Server)

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

We're preparing to enable TLS1.2 on all servers.  We're needing to know if there are steps needed beforehand (similar to that for UIM which involves cert copy from SQL server). 

If so, can you provide the specifics on what is needed. 

 

Environment

Release : 4.2

Component : Service Operations Insight (SOI) Manager

Resolution

Patch SO15850 and later SOI patches support encrypted SQL Server connection.

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/service-operations-insight-monthly-update-kit/MUK/monthly-update-kits/ca-soi-4-2/SO15850-Mandatory-Patch-December-2020.html

 

In the Support for the encrypted SQL Server connections section, there are steps to setup SOI to use encryption.