Illegal request, responding with status '400 Bad Request': Unsupported HTTP method: HTTP method too long in xFlow

Products

• CA Service Management - Service Desk Manager
• CA Service Desk Manager

Issue/Introduction

The following error appears in IncidentMS.log:

WARN - [akka.actor.ActorSystemImpl] - Illegal request, responding with status '400 Bad Request': Unsupported HTTP method: HTTP method too long (started with '<special characters>'). Increase `akka.http.server.parsing.max-method-length` to support HTTP methods with more characters.

 

Environment

Release : 17.3

Component : SDM - xFlow

Cause

max-method-length default value is too short

Resolution

1. Go to xFlow\APPS\Services\incidentmicroservice-17.0.479\conf (example: C:\Program Files\CA\xFlow\APPS\Services\incidentmicroservice-17.0.479\conf)

2. Edit application.conf

3. Add the following line to the bottom 

akka.http.server.parsing.max-method-length = 16

4. Save changes and restart xFlow services