How to upgrade Agent to 14.5 in command line ?

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

How to upgrade Agent to 14.5 in command line ? Agent has AM, SD and DTS Plugins installed.

Environment

Client Automation 14.0 - All versions

Resolution

1- Download Client Automation 14.5 iso for Windows from here :

 

https://support.broadcom.com/download-center/product-files.html?sku_code=CCACCA99000&release=14.5&gen_level=0000&language=EN

CLIENT AUTOMATION R14.5 - ENGLISH, FRENCH, GERMAN, JAPANESE DVD 1 of 2 (DVD0000000004341.iso)

iso filename is DVD0000000004341.iso

 

2- Copy the following directories on the Agent machine in a temp directory (ex: C:\UpdateAgentCA14.5)

WindowsProductFiles_x86\CAPKI

WindowsProductFiles_x86\AgentAM_ENU

WindowsProductFiles_x86\AgentDTS

WindowsProductFiles_x86\AgentSD_ENU

WindowsProductFiles_x86\SSA

 

3- Execute following commands to do the upgrade :

Example :

caf stop
SET TEMP_BCK=%TEMP%
SET BASEDIR=C:\UpdateAgentCA14.5

SET TEMP=%BASEDIR%\temp\

:: CAPKI and SSA
START /wait %BASEDIR%\CAPKI\setup.exe install caller=CADSMCAPKI verbose instdir="C:\Program Files (x86)\CA\SC\CAPKI"
START /wait msiexec.exe /i "%BASEDIR%\SSA\CASockAdapterSetupWin32NoEtpki.msi" ALLUSERS=1 INSTALLELEVATED=1 REBOOT=REALLYSUPPRESS REINSTALL=ALL REINSTALLMODE=VOMUS /l*v "%TEMP%\DSMSetupSSA.log" /qn

:: SD Plugin
START /wait msiexec.exe /i "%BASEDIR%\AgentSD_ENU\AgtSD.msi" CAF_START_SERVICE=0 ALLUSERS=1 INSTALLELEVATED=1 REBOOT=REALLYSUPPRESS REINSTALL=ALL REINSTALLMODE=VOMUS /l*v " %TEMP%\DSMSetupSDAgent.log" /qn

:: If DTS Plugin is installed
START /wait msiexec.exe /i "%BASEDIR%\AgentDTS\AgtDTS.msi" CAF_START_SERVICE=0 ALLUSERS=1 INSTALLELEVATED=1 REBOOT=REALLYSUPPRESS REINSTALL=ALL REINSTALLMODE=VOMUS /l*v " %TEMP%\DSMSetupDTSAgent.log" /qn

:: AM Plugin
START /wait msiexec.exe /i "%BASEDIR%\AgentAM_ENU\AgtAM.msi" CAF_START_SERVICE=1 ALLUSERS=1 INSTALLELEVATED=1 REBOOT=REALLYSUPPRESS REINSTALL=ALL REINSTALLMODE=VOMUS /l*v " %TEMP%\DSMSetupAMAgent.log" /qn

SET TEMP=%TEMP_BCK%