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pdm_startup.i file in Secondary Server

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Article ID: 230660

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Updated On:

Products

CA Service Management - Service Desk Manager

Issue/Introduction

Customer is unable to find pdm_startup.i file in their Secondary Server

Default Windows Location:

C:\Program Files (x86)\CA\Service Desk Manager\pdmconf

Environment

Release : 17.3

Component : SDM - Configuration

Resolution

Confirmed this was the same configuration in one of our test environments.