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No Deployed Policy from ENTM/DMS record

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Article ID: 230630

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Updated On:

Products

CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

We found on  one of the host we managed.

Issue: From ENTM and DMS record, there are no policies deployed. While on the host itself, there are actually policies present.

Also, I saw a incorrect fqdn hostid created on ETNM record. 

I redeployed the policies and point the endpoint's DH to the one with less pending messages but still no good.

 

Environment

Release : 14.1

Component : PRIVILEGED ACCESS MANAGEMENT

Cause

The /etc/hosts file had an extra m on the host name

example    199.99.99.99   hostname.domainname.comm

This gets picked up when the endpoint software starts so the name is them populated in the ENTM gui misspelled. 

Resolution

Client had to correct the hostname set in the /etc/hosts file so the node was registered properly after restarting the PAMSC Endpoint software (seload)