While using the action "Put File Or Folder In Remote Agent", the following error may be seen:
Could not find office id for IP [<ip or hostname>]
Release : 6.7
Component : CA RELEASE AUTOMATION ACTION PACK
Reviewing the specific action returning this error revealed that the "Remote Agent NODE-ID [String]" input field is set to use a parameter - which is using a hard coded value pointing to the target agent machine's FQDN.
Furthermore, using the Administration -> Agent Management view, to view the details for the agent machine in question confirms that the "Node ID" is not set to use the FQDN.
There are technically two options to solve this. You should only need to choose 1 of the following 2 options: