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Encryption Management Server Organization Key is renewed for an excessive duration

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Article ID: 230544

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Updated On:

Products

Encryption Management Server Gateway Email Encryption

Issue/Introduction

By default, the Encryption Management Server Organization Key is automatically renewed 31 days prior to expiry.

However, if the Organization Key has already been renewed multiple times in the past, it is renewed for many years. For example, nearly 10 years.

Environment

Symantec Encryption Management Server release 10.5 MP2 and below.

Cause

In releases 10.5, 10.5 MP1 and 10.5 MP2, the number of days for which the Organization Key was renewed was calculated based on the validity period of the existing Organization Key.

If the existing Organization Key had been renewed several times previously, this could lead to the Organization Key being renewed for an excessively large number of days.

Resolution

Upgrade to release 10.5 MP3 or above.

Starting in release 10.5 MP3, the Organization Key is renewed for one year starting from the date of the renewal.

Additional Information

EPG-24677