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JCS service not starting up at reboot of machines in RHEL7

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Article ID: 230536

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Updated On:

Products

CA Identity Suite

Issue/Introduction

Hello,

JCS component only Linux - RHEL7 Production installation - 14.3 GA patch level. 

We have been noticing im_jcs (java connector server service is not getting started at reboot of box. 

 

Environment

Release : 14.3, 14.4

Component : Identity Manager

Cause

Due to JCS attempting to start prior to components it relies on being fully ready. 

Resolution

We can avoid this issue by starting the JCS with a delay. 

On Windows open the service and set to start Automatically (Delayed Start) 
IMG-Data

On linux you can increase the sleep time in the startup script file for problem service, for example the /etc/init.d/im_jcs:
...

            nohup $CMDLINE > $FULLBASEPATH/jcs/logs/jcs_stdout.log 2> $FULLBASEPATH/jcs/logs/jcs_stderr.log &
    
            # Change back to current working folder
            cd $CWD
    
            sleep 2 ...
...

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