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Authentication Error after Upgrade

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Article ID: 230520

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Updated On:

Products

CA Harvest Software Change Manager

Issue/Introduction

After upgrading customer can not deploy files

HRefresh Logs show the following Error:

I00060040: New connection with Broker <BrokerName>  established.
E0302014b: Incorrect login.  Please try again.
Error: Could not create session.
The checkout to <Directory> on <BrokerName> failed with error code 5.

On Target Machine, we see the following error:

ERROR: Unable to open password file: hserverauth.dfo 

Environment

Release : 14.0

Component : CA Harvest Software Change Manager

Resolution

Customer had to create a new encrypted Password file as it referenced their local user store and they were using LDAP

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