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The requested resource [/awi/] is not available after updating Tomcat

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Article ID: 230510

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Updated On:

Products

CA Automic Operations Manager CA Automic One Automation

Issue/Introduction

Tomcat was upgraded and appeared to work immediately after the upgrade, but then started throwing the error

Error 404 The requested resource [/awi/] is not available

when trying to access AWI.

 

 

Environment

Release : 12.3

Component : AWI

Cause

The cache for Tomcat still had old references. 

Resolution

Clear Tomcat's cache. 

To do this, stop Tomcat
Delete everything under the /work folder
The /work folder is at the same level as the /webapps folder
Restart Tomcat